Privacy Policy

This Privacy Policy describes how your personal information is collected , used , and shared when you visit or shop at " https://www.veloluggage.jp/ " .

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed. Additionally, while you are browsing the Site, we collect information about the individual web pages or products that you view, the websites and search terms you used to get to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are stored on your device or computer and often include an anonymous unique identifier. To learn more about cookies, and how to disable them , visit http://www.allaboutcookies.org .
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files that record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal account numbers), email address, and phone number. We refer to this information as "Order Information".

When we refer to "personal information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information for the following purposes:

  • To get in touch with you
  • To check your order for risk and fraud
  • To provide you with information and advertising about products and services in accordance with the preferences you have shared

We use the Device Information that we collect to support risk checks for fraud (in particular your IP address), and generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the effectiveness of our marketing and advertising campaigns).

Sharing your personal information

We share Personal Information with third parties to use it as described above. For example, we use Shopify to run our online store. You can learn more about how Shopify uses Personal Information here : https://www.shopify.com/legal/privacy . We also use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses Personal Information here : https://www.google.com/intl/en/policies/privacy/ . You can opt out of Google Analytics here : https://tools.google.com/dlpage/gaoptout .

Finally, we may share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements and marketing communications likely to be of interest to you. To learn more about how targeted advertising works, please visit the Network Advertising Initiative 's ( NAI ) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

To opt out of targeted advertising, you can use the following links:

Additionally, to opt out of some services, you can visit the Digital Advertising Alliance's opt - out portal : http://optout.aboutads.info/ .

Do Not Track

Please note that we do not alter our Site's data collection or use practices when your browser sends a "Do Not Track" signal.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records until and unless you ask us to delete this information.

change

We may update our privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

inquiry

For more information about our privacy practices, questions, or complaints, please contact us by email at hi@veloluggage.jp .